Contact us
Submit bug reports, diagnostic files and other enquiries to the Jands Vista R&D team via our online form. >Open the contact form
New Fixture Files
Use this form to request Fixtures that are not in the Library. >Open the Fixture form
Before submitting a fixture request please check, for the fixture you need, in the Vista Library 'New' folder and on the New Fixtures page
T4 / T2 / I3 Console Updates
There are significant changes, to the operating system, in V1.13. For the ISO update the console hard disk must be completely erased and the software re-installed from ISO-CD.
This means you must manually backup or archive any show data (the contents of the /data/ directory) that you want to save.
For help in backing up your data and creating an install CD or USB flash drive download the Guide to burning ISO CDs or the Guide to creating a bootable USB flash drive
Alternatively contact your dealer to obtain an install CD.
- Console Update V1.13 Build 5206 (Posted 3 June 2009 - 36.4Mb)
- Console Update V1.13 Build 5185 (Posted 7 May 2009 - 25.9Mb)
- Console Update V1.13 Build 5161 (Posted 16 March 2009 - 25.9Mb)
- Console Update V1.13 Build 5108 (Posted 27 November 2008 - 21.1Mb)
- Console ISO V1.13 Build 5069 (29 September 2008 - Zip - 287.3Mb)
- Console Update V1.12 Build 4984 (Posted 31 July 2008 - 58.2Mb)
- Console Update V1.12 Build 4923 (Posted 12 June 2008 - 19.9Mb)
- Console ISO V1.12 Build 4869 (20th Mar 2008 - Zip - 305Mb)
N.B. Internet Explorer on Windows XP SP2 may rename the update file with a .tar extension. Please rename as .tgz before loading to the console.
Windows XP / Vista Application Updates
- Windows Version 1.13 Build 5206 (Posted 3 June 2009 - 37.6Mb)
- Windows Version 1.13 Build 5185 (Posted 7 May 2009 - 37.2Mb)
- Windows Version 1.13 Build 5161 (Posted 16 March 2009 - 37.4Mb)
- Windows Version 1.13 Build 5108 (Posted 27 November 2008 - 35.2Mb)
- Windows Version 1.13 Build 5069 (Posted 29 September 2008 - 34.5Mb)
- Windows Version 1.12 Build 4984 (Posted 31 July 2008 - 34.1Mb)
- Windows Version 1.12 Build 4923 (Posted 12 June 2008 - 33.5Mb)
- Windows Version 1.12 Build 4916 (Posted 15 May 2008 - 33.2Mb)
Note: V1.12.4923 includes changes to the Vista UD512 USB>DMX device driver. To install the device correctly, please follow the instructions etailed on page 5 of the Release Notes
Macintosh (Intel) Application Updates
- Mac (Intel) V1.13 Build 5206 (Posted 3 June 2009 - 49.3Mb)
- Mac (Intel) V1.13 Build 5185 (Posted 7 May 2009 - 48.9Mb)
- Mac (Intel) V1.13 Build 5161 (Posted 16 March 2009 - 49.1Mb)
- Mac (Intel) V1.13 Build 5108 (Posted 27 November 2008 - 46.3Mb)
- Mac (Intel) V1.13 Build 5069 (Posted 29 September 2008 - 45.3Mb)
- Mac (Intel) V1.12 Build 4984 (Posted 31 July 2008 - 44.7Mb)
- Mac (Intel) V1.12 Build 4923 (Posted 12 June 2008 - 43.7Mb)
- Mac (Intel) V1.12 Build 4916 (Posted 15 May 2008 - 43.5Mb)
Instruction manual and guides
- User Manual English V1.13A (Posted 29 September - 6.9Mb)
- User Manual English V1.12A (Posted 25 March - 6.8Mb)
- Manuel complet en français V1.12A (Posted 4 September - 7.9Mb)
- Setup Guide for Vista S3, S1, M1 and E2 - 468Kb)
- Vista User Guide V1.11A (Posted 20 September - 6.5Mb)
- Guide to burning ISO Cds for Vista T series consoles
Release Notes and Bulletins
Checksum information is included in the release notes.
- Release Notes 1.13.5206 (Posted 3 June 2009 - PDF)
- Release Notes 1.13.5185 (Posted 7 May 2009 - PDF)
- Release Notes 1.13.5161 (Posted 16 March 2009 - PDF)
- Release Notes 1.13.5108 (Posted 27 November 2008 - PDF)
- Release Notes 1.13.5069 (Posted 29 September 2008 - PDF)
- Release Notes 1.12.4984(Posted 31 July 2008 - PDF)
- Release Notes 1.12.4923(Posted 12 June 2008 - PDF)
- Release Notes 1.12.4916(Posted 15 May 2008 - PDF)
Technical Resources
- Hardware troubleshooting reference for technicians - Login required, contact your dealer for access
- Using Serial Commands to control Vista(PDF - 108KB)
- Troubleshooting a shaking cursor on Vista consoles(PDF - 68KB)
- Vista Command Line Switches on Windows (PDF - 92KB)
- How to create a bootable USB flash drive (PDF - 112KB)
- Vista T Series Battery Replacement (PDF - 358KB)
- Identifying T Series Hardware Types (PDF - 97KB)
- Vista T4/T2 USB Boot Disable (PDF - 79KB)
WYSIWYG Driver
Required when connecting a console to WYSIWYG via ethernet.
Demo version
Download the Vista demo version for your PC or Intel Mac.
